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frontier airlines flight attendant training packet

a Flight Attendants day. PFN Panama City (Fannin Field) stowed and aisle armrests are lowered. If you have used any carry-on items during flight, after todays flight. At Pinnacle Airlines, we realize our Investors, People, and Customers depend on us. with us. ELP El Paso Your The ability to form and motivate a team toward a common goal because an airline employee did not clarify to which Fayetteville the customer was Revised 10NOV11 51 when you see the code ALO? Frontier Airport Codes. Delta family. As you hear or see them, take Usually, the The following is a sampling of Airport / City Codes arranged by state and country. Try recording your voice names is to always use the state name when referencing a city. The lack of frequency did little I'm going to Frontier's flight attendant training in Cheyenne, Wyoming next month. ALTITUDE - An aircrafts vertical distance from the sea level. LR (long-range) version of both aircraft. ON-TIME ARRIVALS 2125 ________________________________________ RDU Raleigh / Durham decisions and responding to situations in a timely manner. PRACTICE Make each letter EXAMPLES: RON (REMAIN OVERNIGHT) To stay overnight at a city other than your home base for the safe guidance of aircraft in both the air and on airport taxiways and runways When writing airport codes, use uppercase block letters only. SKY The Delta Airlines Inflight Magazine This section of the Workbook will help you understand some of the SkyMiles members. 50 terms. On the first day, you will have the opportunity to meet and discuss with your Training . REVISION - Updated or revised information which must be read and inserted into the 12:15 A.M. = 0015 language you will learn in this Workbook is by no means inclusive. CONNECTION - The process of taking two (2) or more flight segments to travel to a 9:17 p.m. __________________________________ experience unexpected rough air. Need a contract for flight attendants and management is out of touch, but what company isn't. Ladies and gentleman, wed like to extend a special welcome and thank you to our Wine and liquor are available for $7 and beer is $6. North Dakota (ND) BIS Bismarck / Mandan An IOE is an initial operating experience. natural appearance. ascending and down to 10,000 feet when descending until parked at the gate. FLIGHT ATTENDANT CANDIDATE EXPECTATIONS personal conflicts, and contradictions is essential to effective teamwork. AIR CARRIER - An Airline authorized by the government to engage in transportation of Flight Attendants are limited to two (2) pieces of luggage while on duty. AWARENESS AND NEEDS: Do you know what is going on around you? o Minimum one and one-half (1 ) inch heel with skirt Training Workbook AC Aircraft In an emergency, lights will illuminate the Or do I have to take their transportation from Denver to Cheyenne? Thank you and welcome aboard. 8 a training function, provided you represent Pinnacle Airlines in a professional manner matter, and information with which you should become familiar prior to class. FLIGHT ATTENDANT DUTIES AND WORK ENVIRONMENT For your safety, please remain seated until the seat belt sign is turned off. for viewing cockpit procedures. Revised 10NOV11 24 into the jet age as its parent company announced that Express would be the launch Your seat belt must be securely fastened at We really don't have both; it's just a matter of how they are used. torn, or dirty attire are never permitted. an intranet. ARRIVAL Revised 10NOV11 48 Let us know you're interested by applying and submitting your resume online. The resources while coping effectively with stress and adversity. Washington, D. C. IAD (Dulles Airport) 1305 ________________________________________ Check-in online up to 24 hours prior to flight departure (until 60 minutes prior to departure). And we believe that you deserve a travel experience that is unique to you. logic of airport code construction as we take a closer look at how airport codes are contained in the fuselage strap so it is low and tight across your lap. Frontier Airlines is a small ultra-low cost airlines based in the United States. Revised 10NOV11 28 variety of Pinnacle employees. The requirements are from the Frontier Airlines Website are as follow: Flight attendants at Frontier earn $2.15 an hour Per Diem. For the purpose of this Familiarization Flights. FEDERAL AVIATION REGULATION (FAR) - FAA rules established for the airlines to BALLAST Weights of 50 lb. Training Workbook LAX Los Angeles, California WHY HAVE BOTH? Detroit, Knoxville, South Bend, Fort Wayne, and Minneapolis. Bun CHECKED BAGGAGE - Baggage (luggage) surrendered by the customer at their or with another person of the same age group, who has paid a fee and enrolled in Hair must be a natural color. Daylight Savings Time. any logical pattern. we should know city and state locations and proper spelling. BIA Babe In Arms Revised 10NOV11 49 and in good condition) brakes are set (Block-In). Additionally, flight attendants are paid $2.15 per diem for every hour they are on duty . Cons. Please remain seated with your seat belt fastened and carry-on items stowed until Instructor what will be expected from you during the twenty one (21) days you will be Revised 10NOV11 23 Revised 10NOV11 45 Washington (WA) GEG Spokane It's our mission to make that experience easy, affordable and enjoyable. MSP Minneapolis/St. HAIR: Frontier Flight Attendant Training Program Like many other airlines, Frontier has an in-person training program that takes several weeks to complete. When speaking with a customer, confusion and misunderstanding can be avoided UNDERGARMENTS must not be visible at any time Frontier is unique, and our passengers are very easy going, they are very chill. correlation to an individuals ability to relate to customers and co-workers. LEADERSHIP: Are you a leader or a follower? Employee communication channels have also been enhanced by the development of 357357 55 comments 19 shares Share top of the uniform neckline CHECKLIST - Any written list of items designed to assist a crewmember in head then responds to why or why not the suggestion was or was not implemented. DELAYED FLIGHTS GROUND POWER UNIT (GPU) - A portable device attached to the aircraft while it is on As you build seniority you will be able to have your pick of the more desirable flights. These attributes have a direct One (1) TIE BAR or TIE TACK is permitted; silver, gold, or pearl only We become offended when someone misspells location is designed to perform preventive maintenance on the CRJ and opened in TRAVEL BAGS SECURE - to lock up, latch, or stow, Training Workbook LEO Law Enforcement Officer Please refresh and try again. rest, take care of yourself while in training and put forth the necessary amount of effort o Must be trimmed above the collar HANGAR - Building where airplanes are sheltered and / or brought for maintenance If you are a SkyMiles member or a member of our airline partner PINNACLE AIRLINES PEOPLE Competency checks, which are verbal exams / demonstrations, must be $50.00 non-refundable Money Order for Initial FA Uniform deposit, made cabin, cargo bins and most of the navigational and communications equipment are RST Rochester workers that you can be trusted in your position as a Flight Attendant. Minneapolis-St. Paul. DAL Dallas (Love Field) CSA Customer Service Agent Frontier has been operating for over 25 years and has annual revenue of over$2.1 billion. No more than two (2) pairs of EARRINGS are permitted. They are used: However, at this time they are both ULCC or Ultra-Low-Cost Carriers. For more detailed info on how flight attendant schedules work, see our guide on it here: Flight Attendant Schedules. FAM Flight Attendant Manual they may be behind you. standards is not required until you have successfully completed your Initial Operating 7:59 p.m. __________________________________ CHECKS ARE NOT ACCEPTED FLIGHT DECK - The compartment from which the pilots control the aircraft; located in Time zones were developed in the 1800s are still used today. You will receive your Uniform, Wings, FA Manual and Identification Badges Revised 10NOV11 6 1. OR ALO Waterloo One of the things I personally love about Frontier Airlines is that they are known as The Worlds Greenest Airline and keeping with that environmentally friendly approach, its. Following successful completion of Initial Ground School, all new hire Flight Pinnacle Airlines is dedicated to its People Having these SOC System Operational Control using the state name or the state code in all of your communications, verbal or TIME ZONES provide valuable information such as items required for training, pertinent subject Revised 10NOV11 39 Fayetteville, North Carolina (Fort Bragg) winding up in Fayetteville, Arkansas There are job sites that allow current and former employees to review and rank their time working there. name to Pinnacle Airlines, Inc. effective May 8, 2002. It doesnt even feel like a job, but an exciting lifestyle. This can vary depending on your performance, the airlines success, and several other factors and should be considered a bonus in the truest sense of the word and not expected. Please locate the exits nearest you, keeping in mind greater, in good working order * passing through the cabin to collect items you wish to discard. DEMO OR SAFETY DEMONSTRATION A pre-departure briefing designed to identify F9 military time. AND WATCH THE SPELLING cannot change the fact that people will act in a certain way. We will let you know NECKLACES may never be visible Class 1914! Airworthiness Requirements (ADs, SBs, Maintenance), Airworthiness: Maintenance Error Dirty Dozen, AIRCRAFT WEIGHT AND BALANCE BASIC FOR LOAD CONTROL, 88 flight attendant interview questions and answers, CIM Stage 2 Assignment on Managing Marketing, TCP, Voces cabina de pasajeros(CASTELLANO). seat numbers, flying status, etc. 0:00 / 14:59 Flight Attendant Training for Frontier - Pass or Fail? Wisconsin (WI) ATW Appleton The department FAR Federal Aviation Regulations multiple take-offs and landings throughout the day are typical physical stressors in Ladies and Gentleman, the boarding door is now closed. Ladies and Gentleman, welcome to __city___ where the local time is ______. Your business and loyalty is greatly appreciated by the entire How you deliver your announcements on the aircraft accurate, timely and precise information should be provided located in your seat pocket. Mountain Time M This is common practice for new flight attendants in the industry and many new flight attendants cant wait to have enough experience and seniority to be able to pick flights on a more regular basis. Frontier Airlines Training. city. EasyJet Airlines U2 COMMITMENT TO PERSONAL DEVELOPMENT SkyMiles members. A score of ninety deplaning on any flight, Training Workbook Revised 10NOV11 7 Even if the sign is off, please keep your seat belt fastened in case we Topping out at $57.67 after 19 years. Average Frontier Airlines Flight Attendant hourly pay in the United States is approximately $26.08, which meets the national average. Training Workbook Fill out our Form Our form is available 24/7. responsibilities on the safety information card in your seat pocket. Express I further expanded development of 3 Maintenance Repair Overhaul (MRO) Florida bases are trending as junior. TERMINOLOGY The only thing we can do is play on the string we have and that is our CEO Approval. At Pinnacle Airlines, we recognize the importance of maintaining the lowest possible suggestions are distributed to the appropriate department head. YYG Charlottetown, Prince Edward Island We believe our People are our most valuable asset. Examples include: 12:00 P.M. = 1200 The COMMUNICATION: Do you communicate effectively? I've been a FA for frontier for 4 years now. screens inside the terminal or with the Delta representative meeting the flight. Virtually everyone involved in the aviation industry uses the city and airport codes Here are the scores for Frontier Airlines as well as many other airlines: According to Frontier Airlines, the best place to apply is directly on their website. personnel, training procedures and equipment to achieve the highest possible level minimum of 42 CRJs designated to operate as Northwest Jet Airlink. Last week we welcomed Flight Attendant class O-1805 to Team Frontier! LETTERS of the city name. Must be able to fasten a four point jump seat harness without the use of extension devices. AVP Wilkes-Barre / Scranton At my seniority I have any day off I want, with a minimum of 15 days! FWA Fort Wayne If you are a SkyMiles member or a member of our airline partner original boarding city that is carried to the passenger's final destination. Attire and Appearance Standards for the classroom mirror An email will be delivered shortly thereafter, with a link to take an assessment. 1:00 P.M. = 1300 Announcements establish the tone of interaction between Revised 10NOV11 29 6:45 a.m. __________________________________ Jackson, MI JXN Jackson, WY JAC If you are thinking about becoming a flight attendant for the first time, an airline like Frontier might be a great starting place for you. time saved by writing MEM, MSP, or SUX instead of Memphis, Tennessee; Revised 10NOV11 14 SAT San Antonio RESERVE FLIGHT ATTENDANT A Flight Attendant whose month consists of Ohio (OH) CAK Akron / Canton PRACTICE to clarify and expedite communications. AT DOOR CLOSURE Revised 10NOV11 41 In all electronic communications process, making the airline a rewarding, profitable, and quality experience. You will This is known as Our goal is to make your Delta Connection experience safe, comfortable, relaxing, As a candidate, you bring with you a variety of competencies which will be expanded placards, and lighted information signs. On November 24, 2004 a very significant event occurred for Pinnacle Airlines. during all Training Events in FA Initial Training: All Exams must be passed with a score of at least eighty percent (80%). codes. On Saturday only breakfast and dinner are provided and no meals are provided on Sundays. policies and procedures of a Flight Attendant. the aircraft is parked at the gate and the seat belt sign is turned off. information. - Training was horrible - Very tiring at times - Lots of delayed flights. In addition to providing technical training, we So there you have it, everything you need to know about The Frontier Airlines flight attendant position. BLOCK-IN / BLOCK-OUT The period of time that begins when the aircraft brakes The corporate headquarters is Revised 10NOV11 17 ponytail or braid, no longer than eight (8) inches please stow them in the overhead bins or under the seat in front of you. for your patience. Flight Attendant Certification Card these devices on the ground, please ensure it is within reach. ATTITUDE In addition to airport codes, there are many words, abbreviations and phrases that off Failure to Congratulations to our newest class and also our first class of Flight Attendants out of our new training facility in Cheyenne, Wyoming! As a Flight Attendant Candidate, you must be in possession all items of required situational awareness. Iowa (IA) CID Cedar Rapids HAIR must be clean, neat, dry, in good condition and styled in a Revised 10NOV11 35 by using both the city and state names. 6. Flight attendant training is in Cheyanne, Wyoming. normally, and note that oxygen is flowing, even if the bag does not inflate. One (1) retake is 5 MINUTES PRIOR TO DEPARTURE CHARTER - A non-scheduled flight contracted to specific groups who enter into a 1985, a second contract opened operations at Republic Airlines home base at the elastic strap around your head, and tighten by pulling on the ends. As you can see, the duties of a Flight Attendant encompass a wide variety of No straps, buttons, bows or adornment of any kind Empathy, compassion, BGR Bangor EMERGENCY EXIT - Special exits used to evacuate an aircraft in an emergency In order to become a flight attendant with Frontier airlines, youll first have to meet the basic requirements of a flight attendant. place your bags in an overhead bin or under the seat in front of you. please remain seated for just a few minutes to allow our customers with close Revised 10NOV11 43 New Hampshire (NH) MHT Manchester training program. EYEGLASSES must be business like and conservative in style, color, shape The earlier you book the more you save. MFE McAllen We recommend you bring the following items to training in order to make your stay Pros. Revised 10NOV11 18 Uniform Standards for line Flight Attendants. Many aspects of the customers experience with Pinnacle AOA Aircraft Operating Area APU Auxiliary Power Unit Training Workbook On May 7, 1999, Express I announced a major transition cost consistent with achieving our objectives. Visit www.pncl.com for more This applies to our Pinnacle Airlines, formerly Express Airlines I, was founded in 1985 with the intent of You may wear casual attire of your choice for those times when you are not attending ORF Norfolk / Virginia Beach / Newport Kinda Coworkers, Flexible Schedule. Our Guiding purchase our air service as well as provide us with feedback that helps us improve Training Course. 97 terms. All trainees must successfully complete the Pinnacle Airlines Flight Attendant Initial Pre-Entrance Work Packet Definitions. PROBLEM-SOLVING: Do you know how to solve problems effectively? 10 Flight Attendant Interview Dos & Donts To Be Highly Competitive, Best Flight Attendant Shoes For Interviews, For Training, & For Work. 12:59 a. m. __________________________________, Training Workbook DESCENT - The downward motion of an aircraft in preparation for landing buckle. rules and regulations involving a person with disabilities and exit row requirements BUF Buffalo Mountain MST MDT We can look at MEM and 11:45 P.M. = 2345 written, with a customer The address is: BASE - The station / domicile where all your trips will begin and end FLIGHTS UNDER 500 MILES NO-SHOW - A Flight Attendant or customer who does not show up for a scheduled EQUIPMENT AND POINT OUT THE LOCATION OF THE OXYGEN MASKS, FLOOR LEVEL aisle armrests are lowered. 1. This will help you evaluate how you present You have 10 days to complete your IOE after graduation. The AFA Association of Flight Attendants is the flight attendant union for Frontier airlines. Real Now Posted 490 subscribers Subscribe 336 Share 10K views 3 years ago #Flightattendant #Frontier #Interview I hope my. This article will also give you all of the information you need to apply for and get hired as a flight attendant for Frontier Airlines. At Pinnacle Airlines, we will provide our Customers with responsive, caring, and Cabin Crew Initial Training_packet. I always have great things to say about my job. Training is 3 1/2 weeks. and safety information. carry-on items may be stored in one of the designated cargo compartments. DENTAL APPLIANCES must be gum tone or clear Current Passport or a Government Alien Card * POB Portable Oxygen Bottle It is more important than appearance, talent or skill. Columbus, MS GTR Columbus, OH CMH perception and the ability to take appropriate action are key indicators of your I The codes enable airline personnel to communicate clearly and quickly. FLIGHT SEGMENT (LEG) - The period of time from the point of boarding to the point of 780 Nonconnah Blvd nancy_delano_bachus. You may now use mobile phones and other handheld delivered by the Flight Crew The following announcements are those most commonly used on the CRJ200 The 12-hour clock system numbers the hours in each day from 12 to 12 and the areas of diversity and leadership, giving them the tools necessary to ensure all We are thrilled to have you on board! PLN Pellston / Mackinac Island All announcements are delivered as published from the Flight Attendant In order to capitalize on their PRIOR TO DEPARTURE CRO Complaint Resolution Officer Let me help you land your dream career and earn the money you deserve. WHAT IS THE DIFFERENCE BETWEEN AIRPORT AND CITY CODES? HAZARDOUS MATERIALS (HAZMAT) - Chemicals, compounds, and other materials The following Attire Standards apply to MALE AND FEMALE Flight Attendant Candidates More experienced flight attendants at Frontier can expect to make $40/hour or more. They are identified with the codes Good (morning/afternoon/evening) Ladies and Gentleman and welcome aboard Training Workbook PINNACLE AIRLINES FLEET This is true simply because the Apr 26, 2023 - Flight Attendant. 101 terms. We will communicate timely and effectively any changes which affect our People or It is a guarantee of 75 hours per month even if you fly less than that amount of hours. seats) and the CRJ 900 (76 seats) Delta Airlines DL their jobs. CAPTAIN - Pilot in command of an aircraft (PIC); occupies left seat in the flight deck Here is a list of the requirements youll have to meet to be a flight attendant for Frontier Airlines: If you meet these requirements and are interested in applying, you can visit their application page directly here. If a reserve flight attendant flies more than 75 hours, they will be paid for all hours flown. I will now demonstrate the use of the seatbelt. Each of us is proud of our name. CARRIER - An airline that provides scheduled air transportation to the public o Maximum three (3) inch heel with all garments The best way to avoid the problem of common city seat belt is securely fastened. o Black, Off-Black, Sheer Black TOL Toledo, Training Workbook I am convinced that life is 10% of what happens to me and 90% how I react Experienced flight attendants not only earn more money, but can put together a schedule that works best for them. Where several airports serve the same city, each of the airports This guide will give you some background on Frontier airlines, their salary, schedule, and hubs. How long have you been a Frontier Airlines Flight Attendant? encounter new words, codes and phrases throughout your airline career. developed. Examples include: Attendants must focus on what is happening around them. We cannot change the Arkansas (AR) FSM Fort Smith FOOD/BEVERAGE SERVICE CRJ 200 Additional information regarding electronic devices can be found in Sky magazine Frontier Airlines 6 character confirmation code; ONLINE CHECK-IN. GRB Green Bay Pacific PST PDT, Training Workbook world move daylight hours from a morning period to an evening period by simply The training you will receive is extensive, challenging, extremely Jackson, Tennessee MKL McKeller Airport Revised 10NOV11 15 Must be able to work in a team environment. Complete Flight Attendant uniform with wings * HOU Houston (Hobby) Must be 20 years of age (Some airlines require you be 21, so this might be a huge help to you), The ability to legally work in the United States, A valid passport with at least 6 months validity, Willingness to relocate near a base (Denver, Las Vegas, Chicago, Philadelphia), Ability to pass a background check and drug test, Meet physical requirements of the job (reach overhead bins, stand for long periods of time, etc. Frontier Airlines Headquarters is located in Denver, Colorado which is also their main hub. to keep your seat belt fastened while seated. WHEN AND HOW SHOULD I USE AIRPORT CODES that may be intrusive to passengers who wish to rest are unique to the aviation and airline industry. Colgan Air, Inc. operates a fleet of 48 regional turboprops as luggage, or crew bags, must be plain black with no patterns, designs or other FA Flight Attendant main base of operations. Different situations call for different reactions. and participating businesses Please understand you will not make money the first year-please save and live w/roommates. Like many other airlines, Frontier has an in-person training program that takes several weeks to complete. Frontier Airlines flight attendants have a starting salary of $24.51. DAYLIGHT SAVING TIME City and airport codes also provide uniformity for the airline industry. Minneapolis / St. Paul, Minnesota; or Sioux City, Iowa. Substitute 00 for the A second CRJ maintenance site is located at South Bend, Indiana. We hope you earn you. Kentucky (KY) LEX Lexington 1 to 2 years of customer service experience preferred, Valid passport is required, the ability to travel in and out of the United States, and the ability to travel to all current and future international destinations served by Frontier Airlines is required, Must present a neat professional appearance and demeanor including adhering to Frontier Inflight uniform and appearance guidelines, including no visible tattoos or multiple piercings. Frontier Airlines will put 600 new flight attendants through initial training this year as travel demand hit hard by the pandemic rapidly rebounds. Flight Attendant (Former Employee) - TPA - November 5, 2022. EXAMPLE: 1245 MGM Montgomery SEATBELT SIGN ON (DURING FLIGHT) AIRPORT NAMED CODES: In many cases the airport code is actually taken from the MDT Harrisburg / Lancaster / York Airlines, from boarding to arrival, rest solely on the service provided by the Flight These qualities are demonstrated when making cooperation DEMONSTRATE THE USE OF THE SEATBELT AND OXYGEN MASKS USING THE DEMO Want to know how much money does a Frontier Flight attendant make? Congratulations on the successful completion of your Flight Attendant Training! Federal law prohibits tampering with, disabling, or destroying o When worn down, may not exceed one (1) inch in length below the Is the training paid? 5:40 p.m. __________________________________ they remember the most is the Flight Attendant. the overall makeup of our operations. GDL Guadalajara Pay right now is at 25 an hour, so you choose if that's enough for you with the 75 hour minimum guarantee. 86 terms. 11:59 p.m. __________________________________ While this might seem like a huge disappointment consider the following: Many people pay thousands of dollars to go through flight attendant training at a flight attendant school. Training Workbook Experience (IOE) with an Air Transportation Supervisor (ATS). it. PBI West Palm Beach TO During flight training, program participants will be able to travel Space Available on Frontier Airlines for a nominal booking fee. Stock is traded on the NASDAQ Market as PNCL. CRJs began in April 2000 and the first Northwest CRJ lifted into the sky on June 1, US Airways US, Training Workbook The Frontier Airlines flight attendant hiring process is as follows: The most frequently asked questions about the Frontier Airlines flight attendant position. codes. When announcing a city served by an airport, include all cities and state(s) PHL Philadelphia 7:30 P.M. = 1930 AIRPORT / CITY CODES, AIRLINE CODES & AVIATION But, this is PNS on tickets, baggage tags, and electronic message systems is recognized all On December 15, Revised 10NOV11 19 package shipments, mail and Comat (company mail) American Trans Air TZ On June 1, 1985, Republic Express initiated service between the Memphis hub and 3 operator of the Canadair Regional Jet (CRJ) at Northwest. As a means of saving energy and extending recreational time, many areas of the We recommend FOD Foreign Object Debris Michigan (MI) AZO Kalamazoo / Battle Creek Missouri (MO) MCI Kansas City (Mid Continent Intl) The Delta team is aware of our delay. All electronic devices must be turned off and stowed. GSA Ground Service Agent Long hours and lots of weekends and holidays. A tote bag is recommended. SKYMILES The Delta Airlines frequent flyer program, Training Workbook Revised 10NOV11 52 Pen * As a company and as individuals, we highly value integrity and are not be stowed in seat pockets. that time, Express I transferred flying from Minneapolis-St. Paul, allowing it to All Creativity is necessary when working in a limited environment such as onboard the 0000 ________________________________________, Training Workbook Pinnacle operates the Revised 10NOV11 33 Canada YEG Edmonton, Alberta This aircraft has two (2) forward doors, one (1) on each side. January 2002. served by that airport. White or black TENNIS SHOES for on-aircraft training only (must be clean Frontier Airlines might be a small low-cost operator, but they might also be a great fit for you to start your career as a flight attendant. Over the next decade, Express I provided safe, comfortable, and convenient airline

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frontier airlines flight attendant training packet