Customer service was incredibly slow. Other than that it's been nice. We loved it so much we got the ottoman too! It is a beautiful and sturdy piece! Great quality, easy assembly, fast shipping, reliable communication, good value. No amount of lint rolling or shaving made a difference. First and foremost; THIS SOFA WILL TAKE A MONTH OR LONGER TO BE DELIVERED. Love this couch! The color is lovely and the feel of the material is very soft like butter. The upholstery is so soft, I find myself absently petting it. Soft. It is a gorgeous piece of furniture. I paid two guys to bring it in and put it together, it took them 40 minutes. I would definitely avoid purchasing from Albany Park. My only wish is that the seat cushion was more plush. If the incredible UPS man hadn't offered to shove them up my stairs and to my landing I would have definitely needed a second person to maneuver them. Its the most comfortable couch ever! Great! So beautiful, soft, and comfortable. Now I constantly have loose threads coming out of the cushion covers. I love the pattern and the softness. For all furniture pieces the seat height is perfect, the seat size is substantial and they look great overall. Love love LOVE this sofa! Save my name, email, and website in this browser for the next time I comment. The couch appeared to be in acceptable condition. Hoping the seat breaks down a bit for a bit less firmness. Thank you to Albany Park for the phenomenal team of customer care and for making the most beautiful couch! Putting it together was pretty easy too, definitely wasn't 30 min and my husband and I worked together, but it snapped right into place. I'm sitting in the chair now as I type this, and it's just ridiculous, how nice this chair is. I spent a lot of time searching for a unique, stylish, and sturdy piece of furniture that I can love for years to come, and now that the chair is in my living room, I'm confident it fits the bill. rolls royce rental with driver los angeles; famous handball players. The couch is very cute and very well constructed. It was exactly what I was hoping for! Definitely need the two people but struggled with getting one piece in. I have two cons, though: assembly DEFINITELY doesn't take 15 minutes for the sectional - more like 2 hours if you're doing it alone. The quality is so great, we ordered a chair to match! And this has been so easy. The chair is incredibly comfortable for my 60+ year old bum. . Overall though, totally worth it and will buy again from AP for other seating. We absolutely love our Park Armchair! I have been very happy with our decision. She called me a couple hours later saying she took care of it. Looks great, perfect size and very comfortable. For the price, would recommend. The cushions have picked up a lot of fabric pills that lint removers can't seem to pull off. It took a bit of time buuttt pen marks? I tracked down the phone number for Albany Park and called to ask why that was. Their customer service is also wonderful. Easiest furniture ever to assemble and it looks like real leather. Its a little smaller than I anticipated but now we have room for a chair which I dont mind.. It looks even better than the photos. We get so many compliments. She says its beautiful and comfortable. I love everything about it. I stalked this chair for months before I finally ordered it. Albany Park. The best piece of ART Kova Pit Sectional I will ever own I'm in love!!! Simple, comfy couch? I got the Park chair & ottoman. I didn't think it was possible to find the perfect sofa for a living room with all of these separate, distinct styles. But this Albany sofa exceeded my expectations. Took us about 30 minute to put together and was pretty easy to do. itchy skin after drinking alcohol / ace landscapes kilbirnie / ace landscapes kilbirnie It feels like getting a hug from a giant teddy bear wearing a fuzzy sweater. The sectional is beautiful in person. So easy to put together and amazingly comfortable!!! So far, we are enjoying the sectional very much. Another issue is the cushions are always falling off. I think the Kova L-Shape + Ottoman provides the perfect amount of space to seat your guests. The parts were all in great shape, quality is great, and it looks sharp. I cant say enough good things! Super comfortable, very cozy and snugglllyyy Very very easy to put together - arrived partially assembled (all the fiddly bits were already together) Great customer service to top it all 12/10 would recommend. Highly recommend this couch. I really wanted to like this sofa, I did my homework and read the reviews. This fits perfectly in our new home. I have no idea where the rest of my sofa is, but you better believe I was charged for the entire sofa. Quality in the materials used to make the sofa. It is comfortable and beautiful. Overall the shipping company employees were very kind and helpful. A quest with a happy ending. I had to have a friend help me and we had to use a drill to get the chaise connected to the rest of the sofa, which was pretty inconvenient. All 6 of the cushion covers are removable for cleaning, which also means all 6 of the cushions are removable. Yes, shipping took a bit of time but that is to be expected in these crazy times. Albany Park focuses on providing high quality and durable sofas for the price, and they deliver on that mission. I decided not to take my chances and wash them because I thought that would make it worse. "we are a small business and sometimes it just takes longer. One piece broke off but we got it secured and it all worked out. SOLVED! All the parts were there but after I assembled it, I realized the size was completely off by up to 3" shorter than the description, both length and depth. We manufacture our thoughtful collection of modern sofas, sectionals, armchairs, loveseats and ottomans that are conveniently delivered to your door in space conscious boxes. Highly recommend :). Ive had my sofa for 6 months now and I wouldnt change a thing! Very happy with my purchase and with the customer service. It is the centerpiece of my living room! Coming in either light gray or charcoal black, you can add some color to this sofa by styling it with throw pillows for a pop of vibrance. There is no bounce! I suppose that's where we have become a tad hesitate. We get compliments on it every time we have people over. The fabric is soft and the depth is really great for lounging. I was often ABRUPT or even RUDE, they were never anything short of polite, pleasant and cooperative. Its the perfect chair to snuggle up in and very cute. The couch itself seems comfy and looks nice but for the cost we should not be running into THIS many issues, and the customer service was severely lacking. Comfy. Would absolutely recommend! The couch came almost a month later than expected and then the shipping carrier (separate company) messed up the delivery by a few days. If youre on the fence about ordering this, just order it its worth it! just do it! Riz has helped me through the whole process even when I was very frustrated, he/she dealt with my cranky butt! My husband also made a bit of a mess opening things so didnt notice the manual, so we just used the one online. Love the overall style and look. The ottoman adds a nice touch. Def get it!!! One of my pieces came screwed on wrong to fit I to the couch exactly, but once that was fixed and it was out together it fit beautifully! I bought in total 12 pieces of the Kova sectionals from Albany Park. At nearly 114" wide, it can comfortably seat the whole family. Albany Armchair from $649 . The design and the colors and the feel of the fabric are all amazing. We are in a middle of a cross-country move. It's comfortable, well built, and looks great in our space However, the batch of cushions that we received with our couch have given us some issues. I live in a studio apartment, and this couch has been a great decor addition to my small space. I was worried it would look fake but its beautiful and easy to clean dog drool off of it and has thus far proved uninteresting to the cats to scratch, but well see if that lasts lol. We received the Park Sectional, and we were underwhelmed. We have named her peacock and are so grateful for the artistic addition Albany park was able to add to our lives! I decorate with vintage and midcentury second hand finds. So comfortable, beautiful and great quality! I waited a few weeks to write this review to make sure I really loved this Kova L with Ottoman in the gray textured fabric. The Kova L-Shape + Ottomon is priced at $2575, amounting to $1500 in savings (originally price: $4075). I love the chair. Bad experience. Please use a valid email. The delivery company was a bit stressful to work with however Albany Park and the sofa did not disappoint! to our surprise, that didnt work either. The parts where you have to connect the top portion with the bottom portion is starting to break and you can see the metal. This chair has the hardest seat base Ive ever had in a chair. Customers describe the cushion feel as being firmer than the Park. Totally recommend!!! Easy to clean spills and pet fur (which I have plenty of with two cats and a dog). Probably ordering the Park chair to go with it! I have to say this sectional has exceeded ALLLLL my expectations!! Easy to vacuum cat hair off of. I asked if they could send BETTER OR THICKER CUSHIONS.They offered a $100 to "help" with the disappointment. Otherwise I really like the couch, I just wish the cushion was made with better foam or something. The sofa took way to long to ship and once I got it I thought it was worth the wait until the middle of the sofa started to bow in from normal sitting / lounging on it. Very pleased with the finish and the build, looks great in our room. Love it! It is former than expected, but still very comfortable. this chair and ottoman created the perfect reading corner in our master bedroom. I love my beautiful blue couch. Matches what was shown online. Can't recommend enough! Its very comfortable and stylish and was easy to assemble. This works but its just ok. It has held up super well over the last few months! Lovely emerald sofa". More info. 10/10 the most comfortable couch I have ever sat on. I need to take a sweater block to it, and hopefully that will fix it. So glad I took a chance on this couch, as it is always a bit nerve wracking buying a piece of furniture online without laying on it first. Even with everything going on in the world, this is still one of the best times to be an online furniture and home decor shopper. Great customer service, and amazing couch! Theyre definitely high quality chairs, the only reason Im giving them 4 stars is because two small boxes that were the legs were packaged with one of the chairs. It is the perfect size and color. Love it and how it was so easy to assemble! It feels sturdy, and the materials have a high quality feel. I am so incredibly pleased with this couch! Recent reviewers have mentioned some mixed reviews about deliveries, including delays and fulfillment issues in some cases. This couch was so easy to set up. Thanks Albany Park! Really satisfied with my overall experience! We wanted something big and comfy that our whole family could relax on. Its beautiful- much nicer than expected and great quality. There is a tiny cut in the leather by the leg of the sofa. So happy that we brought another one. Cant recommend enough. Would buy again, and again. I love how easy it is to put together and very happy I went with Albany Park. It is soft, SO easy to install, comfortable and just brings together our whole living room. It is a quality piece is furniture. I was very excited to shop with this company because of a family referral and wanted to support a small online family business . and I am so very disappointed with the way I have been treated.$200 off a $2000 sofa is nothing especially when you end up with a nude / yellow color sofa and they tell you oh ok well just send it back. There was a winter storm on the day my couch was scheduled to arriveso it was delayed again. Well done Albany Park! Looks great, assembled easily, cleans up nicely. Everyone who sees it is drawn to try it out and it definitely elevated the look of the room. Just sitting on it causes the cushions to slip to the floor. Not exactly as advertised, but pretty great! Super easy to set up. They said no. But still, it is an amazing couch so I still give it 4/5 stars. The fact that Albany Park is a Black-owned local business sealed the deal for me. Seem to be sturdy! Business Response /* (4000, 18, 2021/06/24) */ BBB has been in contact with Patrick at Park's Furniture to discuss this matter. This is by far my favorite piece in my home and everyone who walks through my door or sees this in a photo immediately brings it up. Keep reading this Albany furniture review as I take you through their pros and cons, collection, customer ratings, promotions, and more to help you decide if the companys pieces are worth adding to your home. We give a 5 stars because it's pretty well done and because we like it a lot. They are beautiful and comfortable! I ordered the sofa and its so comfy, I fall asleep all the time on it. Thanks AP! I cant wait to someday get the full sized sofa. Put it together myself in 20 minutes. Aside from the style and comfort, my favorite thing about the furniture is that no matter what my three kids do to it, it always comes out clean. I didn't do anything special just gave it a wipe down with a mild cleaner every now and then (two kids). We've had it up a few weeks now. 30 days for a return is definitely not enough time especially when a replacement piece had to be sent. Albany Park only ships within the continental US. The customer service has been great with quick responses to my questions prior to purchase. Its so cute and pretty comfortable too. I have some reservations about how my buying and delivery experience went, but in terms of the product itself - no complaints. My only critique is advertising that the sofa can be easily carried upstairs upon arrival and put together by one person. Honestly the color & quality surpassed my expectations! I'm not rich, so this purchase took a lot of consideration and saving up. The color and assembly is the reason I only gave 3 stars. This chair is amazing! I absolutely love this chair! My Albany sofa arrived in the promised delivery window, and looked beautiful upon arrival. Thanks so much! Everything Id hoped for. Its sturdy and easy to put together! Could be a bit softer its pretty, though! Our couch came a couple days ago, and we are in love! Love it! We bought the pit sectional, thinking we would use it as pictured as a pit but ended up changing the configuration to make a ginormous L-shaped sectional and we could not be happier. The couch is BEAUTIFUL! I thought the legs were hard to get on correctly but otherwise assembly was ok. We needed a couch to fit up a slim set of stairs so our options were limited. Besides this inconvenience given that I have a small apartment and did not want to get rid of my previous couch before I received this one, it was a good experience. It's HUGE. The color and style are both spot on. Thank you Albany Park! I did a lot of searching and most everything I found said it was comfortable and in the top 3 sectionals. High quality. The gray upholstery is a very forgiving fabric. Its supported by solid wood tapered block legs to help keep things in place. I also love how big it is. Not only do I love this couch but all my family and friends love it too! I remove the back and side cushions and have a 72 x 30 bed. When you order ships, youll receive a tracking number to help monitor your at-home furniture Albany packages. Not only is it beautiful and comfortable, but it was so easy to get in the house and put together. Love love love this couch! Assembled my grey "The Park" sofa in less than 15 minutes. But once the delivery was scheduled, they were here to the minute with 4 giant boxes that housed my brand new sofa. But yes, you will have to wait for it. It was exactly the sofa I needed to bring together all of the seemingly-conflicting parts and pieces making up the complex algorithm that is my design style. They have our money and dont seem to care we dont have the couch. They also said I could send it back(at my expense of course AND exchange it for another couch! Honestly it looks absolutely perfect and Im still happy with my purchase. This is NOT a formal sofa. For any questions I didnt answer in this Albany furniture review, you can reach out to the company through the following methods of contact: Looking for more home decor? It gives the room eye catching color and frankly, its just really cool. Cheers to Albany Park for creating such a unique, cool, and quality piece of furniture that I'm confident was worth the investment! Im really happy with it. Get it now. Looks beautiful and expensive. Seriously, one of my favorite home items ever. I decided to buy Albany because the price point was great, the appearance was eye catching, and the business seemed worth a try. However, my assembly partner had a really bad attitude and had never put furniture together, so if your'e pros it will probably go better. We cant control delivery" I said no you cant but you can choose who you use for delivery. I love my sectional! Multiple emails, calls and no results. I got the Ekaabo Albany bird print chair; it arrived in the mail today (delivery was very fast!) Quick and easy to assemble. Disappointed. Great value too! While the sectional arrived more quickly than most other furniture probably would at this time due to Covid-related delays, shipping did take slightly longer than I hoped. The cushions do need fluffed, but I knew that ahead of time. It's cozy and comfy and I feel like I melt into it! Its not the most comfortable sofa Ive ever sat on and is extremely squeaky according to my ten-year-old who cannot sit still anyway. We've had the couch for a few months now and the seat does show some sagging. Therefore when an odd mark appeared in the spot I love to sit in, I was concerned. It's a little bulkier than I was hunting for, but the modern design makes it streamlined enough that it works well in a small space. Each piece of this lively, dynamic, and colorful collection is upholstered in incredibly soft velvet and brings Afro-politan life seamlessly into your cozy living room. I love this! Love that we can add to this later if we get a bigger space too :).. Second is the front half of the seat appears to tilt more towards the floor so it looks a little lopsided. Coordinates well with pale pink, off-white, or rust orange. It is the perfect size for my space. Assembly was a breeze and it feels very sturdy. Scratches all over even though I had a cover on it. We manufacture our thoughtful collection of modern sofas, sectionals, armchairs, loveseats and ottomans that are conveniently delivered to your door in space conscious boxes. Very easy to clean. I did find that couple of the predrilled screws didn't line up perfectly and made me work for it. It's definitely not the kind of chair you can sink into, and a blanket is needed to make it real comfy. Despite having just 3 core styles, Albany furniture is surprisingly versatile. Highly recommended. Very happy with our decision! We got through that, got the couch put together and it is like a rock. Such unique design on the fabric. Set up was very easy and we absolutely LOVE our new couch. We've not had the couch for very long and were contemplating ordering a second, though are not certain we can if it's this sensitive. "Love at first sight . Fits perfectly in my space. There were some shipping delays beyond the estimated delivery date, liekly due to COVID, but customer service was great at getting back to me with my questions and concerns. The cushions are removable, washable, reversible, and great for anyone who lives with a pet, someone under the age . If you live in a small city apartment, the compact packaging is a bonus as well. Assembly was kind of a pain. These pieces are beautiful. This couch is it! Im 58 and my husband is 60 - we both spread out with plenty of room + a dog. See BBB rating, reviews, complaints, & more. It's quite comfortable to relax on, however there are a few things I'm not wild about. Explore some of these options: While writing this Albany Park furniture review, I found that most products are available at a discounted price. I was told its pet friendly and it is. Customer service is phenomenal! Super quality covering, fits my space great and looks amazing. The company offers free shipping on all orders. I've had this chair for 6 months or so and I spent as much time debating what to get before that. Am sitting on it as I write this review. I wish we were able to flip over/rotate the cushion to disburse some of the pressure the couch endures. Those that mentioned issues mostly described shipping hiccups and cushion size and feel. Great! Definitely the feature of my living room. That is not true with the vegan leather because the back or bottom has a black fabric that helps keep the cushion from sliding around. I love that the material can be easily spot cleaned and it goes perfectly with my aesthetic. With three kids and a dog, any couch is going to need some rearranging to make it look nice. The customer service is AMAZING! Its comfortable, cute and a perfect size for my apartment. There is no pilling and since the cushions are feathers, you can fluff to any shape. Shopping for home decor is no cakewalk, which is why after considering everything in this Albany furniture review, I recommend this brand to anyone frustrated with the traditional process. Beautiful couch- terrible material. Peace,deborah. Perfect for reading in the corner by the window. It's big enough for all of us to watch a movie and put our feet up. One day, I walk into the living room and my daughter had gotten a pen from my desk and was going to town on one of the cushions. Completely and totally in love with my chair! Only thing I would say is, the cushions don't attach to the couch frame so they do slide around. Really really happy with this couch, it was worth the wait. AmEx closed dispute 100% in my favor due to their negligence and lack of chargeback response. This chair is a gamechanger in our living room. It is perfect!!! When we ordered your couch I expected Miami in the 80s, not year 4 of the Al Golden era. Both arrived earlier than we expected and look fantastic in our space. Based on other reviews this is the norm. Most Albany sofa reviews detail that their furniture was simple to assemble and that they were impressed by its high quality. Park Sectional Sofa 1 Distressed Vegan Leather / Gold / Left Facing. The perfect size for a smaller space, this cozy couch comes in nine different colors. And you'll ADORE what you get. I was so nervous to receive this, it is our first ever internet furniture purchase, and it did not disappoint. The way I feel about the couch is the way I feel about the Ottoman. So comfortable right out of the box. Luckily there is room for 2-3 depending on your size. We are very happy with it! It arrived in two manageable boxes, putting it together was simple and it is so comfortable. We do have to fluff the pillows once a week or so. This site's sole purpose is to help you make the decision faster and with more peace of mind. Blue velvet. Super cure, but the most uncomfortable couch i've ever had. Its so useful! Very good quality, much better than expected. Looking for a furniture upgrade?
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