Check out our extensive range online and in-store and grab our latest deals and bonus offers. custom: {
Please contact EGO Customer Service Toll-Free at 1-855-346-5656 any time you have questions or warranty claims. What would you like to do? To make a claim,
or abuse. I guess that means I have to take time from work. The returned mower can have signs of being used, but needs to be clean, free of debris, stains and
Warranty Policy | EGO Power Plus Ive never had a a battery go bad from any other manufacturer. && window.WeakMap The equipment must be returned together with the original proof of purchase (stating the purchase date and product description) to the reseller from whom the equipment was originally purchased. Faulty EGO Power+batteries MUST NOT be shipped via any 3rdparty transportation system without first contacting the retailer from which it was purchased. Chervon New Zealand
( that's a High estimate because when it rains the grass doesn't get mowed till the next week) I only use the battery one hour a week to mow my grass. . An authorised service center will be selected to repair the product according to the stated warranty terms. Extended warranties apply to the products below: 5 years with registration completed within 90 days from date of purchase (survey required). Australian warranty & enquiries, please contact 1300-000-EGO (1300-000-346), New Zealand warranty & enquiries, please contact 0508 000 EGO (0508 000 346). Be the first to know about new products and innovations. CHERVON NORTH AMERICA SHALL NOT BE LIABLE TO THE USER OR TO ANYONE ELSE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, INDIRECT, OR PUNITIVE DAMAGES ARISING FROM USE OF THE PRODUCTS, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC INJURY. Warranty Policy | EGO POWER+ Here I am.7-8 weeks later.without a lawn mower. One had power, one did not. Claims under the warranty must be made within the warranty term. EGO POWER+ 56V Brushless 1 x 5.0Ah Multi-Tool Power Head 7 Piece Attachment Kit MFC1504E. industry leading 3-year warranty. Be the first to know about new products, innovations, and offers. Companies can ask for reviews via automatic invitations. Price: $6,999 kit with six 12.0Ah batteries and charger. Buy at Acme Tools Buy at Lowe's Best EGO Walk-Behind Lawn Mower LM2130SP Select Cut XP Self-Propelled Lawn Mower js.onerror = function () { f=d.getElementsByTagName(s)[0],
This guarantee does not limit the buyers rights arising from the contract of sale with the reseller or applicable statutory rights. The store will not work correctly in the case when cookies are disabled. This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and immersion in water or other liquid), accidents, neglect or lack of proper installation, and improper maintenance or storage. For online customer service requests, please email support@egopowerplus.com.au. Don't waste your money. The store will not work correctly when cookies are disabled. Home Depot rep told me I should have taken the item to since they do repairs on site. Subsidiary Ltd, 4th Floor, Smith & Caughey Building, 253 Queen St, Auckland, 1141. Spare Parts Portal End User (AU) Please click on link to order spare parts for your EGO product Warranty Policy Warranty Policy For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. ","consent_manager.analytics_category":"Analytics","consent_manager.analytics_purpose":"Provide statistical information on site usage, e.g., web analytics so we can improve this website over time. endstream
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The offer only applies to walk behind push and self-propelled mowers, it does not apply
New comments cannot be posted and votes cannot be cast. The #1 Rated Brand in Cordless Outdoor Power Equipment | EGO $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. I bought a snow thrower in the fall and when the base plate shattered the first time I used it. Click OK to update your details. Barry Humphries, Australian comedian best known for alter-ego Dame Edna Everage, dies aged 89 By Helen Regan, CNN Updated 3:30 AM EDT, Sun April 23, 2023 . EGO: Warranty: 5 Year: Product Length (mm) 880: Delivery & Returns call 1300 000 346 for AU or 0508 000 346 for NZ or lodge a claim via our portal link above. almost 2 months to get a battery to replace one that malfunctioned ego doesn't honor warranties : r/egopowerplus - Reddit Chervon Australia Pty Ltd, Unit 14, 5 Kelletts Rd, Rowville, VIC. Specific warranties apply to the products below: Commercial Tools: LBX6000, BCX3800, STX3800, HTX6500, CSX3000, PPX1000, PSX2500, PTX5100, BHX1001. (b) Online product registration and . The head on my 1 1/2 year old string trimmer will not advance line (it jams after a minute of use and the line won't feed out), so I called customer support. })(); For residential users looking to ditch gas, the EGO 52-inch zero-turn currently offers the most refined residential mowing solution on the market. Greenworks vs EGO Lawn Mower Showdown! What's the Better Buy? Any handling and transportation costs (and other expenses incurred in claiming this warranty)
I have no clue if this slowless is on Home Depot's end, but it seems like it.
The battery & charger are kept in my house when the weather is cold. js.src = src; [UPDATED] EGO 56V Lithium-Ion mower review: Not at all what - Techaeris Battery life for a 1/4 acre lot is awful. After looking online it is apparently common for the string trimmer motors to just give out. I've talked to home depot about it, they do nothing. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. My gut instinct was to buy gasoline equipment, instead I bought this junk and it is worthless. This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable. The second time the call back was the next day. EGO Reviews | Read Customer Service Reviews of egopowerplus.com EGO Reviews | Read Customer Service Reviews of egopowerplus.com 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers. The mower must have been purchased from an authorised EGO Power+ Dealer. Register your EGO Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. Patented battery technology delivers gas power and performance plus longer run times. Then I did leave a message that they did not return. Born in Melbourne, Australia in 1934 . Recently, my lawn mower decided to stop working. This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and excessive exposure to water or rain), accidents, neglect or lack of proper installation and improper maintenance or storage. Commercial Backpack Battery & Commercial Charger**, EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600. Be the first to know about new products, innovations, and offers. Call Ego support and need to wait about one hour for someone to answer. How about answering the phone ! This warranty also does not apply to cosmetic damage, including but not limited to scratches or dents; defects caused by normal wear and tear or otherwise due to the normal aging of the product. Be the first to know about new products and innovations. 75 talking about this. For domestic users we offer a 5-year warranty on all tools and a 3-year warranty on batteries when registered within 30 days of purchase. What?? EGO CHX5500E Professional 56 Volt Charger User Manual Greenworks and EGO slightly differ when it comes to warranty plans. The sole and exclusive remedy in connection with the purchase, installation, use, and/or performance of the EGO products is repair or replacement of the product as determined by Chervon North America. EGO POWER+ 56V 1 x 2.5Ah 900m3/h Blower Kit LB5302E, EGO 56V 65cm Brushless Hedge Trimmer SKIN HT6500E, EGO 56V 2 Piece 1 x 7.5Ah Lawn Mower & Blower Kit LMLB2135E-SP, EGO 38cm 1 x 2.5Ah Line Trimmer Kit STLB1521E-S, EGO Multi-Tool 51cm Hedge Trimmer Attachment HTA2000, EGO POWER+ 56V Brushless 1 x 5.0Ah Multi-Tool Power Head 4 Piece Attachment Kit MHSC2004E, EGO Powerload 38cm Line Trimmer Skin ST1520ES, EGO POWER+ 56V Brushless 1 x 5.0Ah Multi-Tool Power Head 7 Piece Attachment Kit MFC1504E, EGO POWER+ 56V Brushless 1 x 7.5Ah 50cm Steel Deck Self-Propelled Mower Kit LM2022E-SP, EGO Multi-Tool 300mm Brushcutter Attachment BCA1200, EGO 56V Brushless 42cm 5.0Ah Push Lawn Mower Kit LM1703E, EGO 56V Brushless Powerload 38cm 1x2.5Ah Line Trimmer Kit ST1521ES, EGO 49cm Mower Blade to suit LM2001E Lawn Mower, EGO 56V 7.5Ah POWER+ Hour Battery w. Fuel Gauge BA4200T, EGO POWER+ 56V 1 x 2.5Ah Multi-Tool Pole Hedge Trimmer Kit MHT2001E-X, EGO Multi-Tool 78cm Pole Extension Attachment EP7500, EGO Multi-Tool 38cm Rapid Reload Line Trimmer Attachment STA1500, EGO POWER+ 56V Brushless Multi-Tool Power Head & Line Trimmer Kit MST1500E, EGO POWER+ 56V Brushless 1 x 5.0Ah Multi-Tool Power Head & Line Trimmer Kit MST1504E, EGO 52cm High Lift Mower Blade to suit LM2101E &
We see that youre on the North America site but appear to be outside the U.S. and Canada. ","consent_manager.yes":"Yes","consent_manager.no":"No","consent_manager.not_available":"N/A","consent_manager.cancel":"Cancel","consent_manager.save":"Save","consent_manager.back_to_preferences":"Back to Preferences","consent_manager.close_without_changes":"You have unsaved changes to your data collection preferences. Even though you purchase and pay Amazon for BA1400, if Amazon receipt shows a seller other than Amazon, EGO Power+ will refuse to honor their warranty. So I called their warranty support line to see what could be done (I knew I was within warranty time period). They don't believe you bought their product by default and have to supply a copy of your original purchase receipt even if you did register it. These parts are covered for 90/30 days from manufacture defects in normal working conditions. I asked if she was calling to help me and she replied You havent said anything. Ughhh. *Commercial Series Tools include: LBX6000, STX3800, HTX6500, CSX3000, PPX1000, PTX5100, PSX2500, BHX1000, LBPX8000, **Commercial Backpack Battery & Commercial Charger: BAX1500, CHX5500. What does the charger have to do with anything? && window.URLSearchParams When I answered a woman said Ego Customer Service and nothing else. At EGO we pride ourselves on manufacturing products that not only have petrol-matching power, but are reliable and robust too.
The first time, I was on hold for about an hour. Information provided by various external sources. JavaScript seems to be disabled in your browser. No legal action shall be brought against Chervon North America unless filed within one (1) year after the basis for such legal action becomes known, or with the exercise of reasonable diligence should have become known. Called back a second time and did not get through after another hour. Basically no customer service. Details; Allow Cookies; Disallow Cookies I did. Were so confident in the performance of our tools that we offer professional users a 3-year warranty on the Professional-X range, and a 2-year warranty on the Professional range when tools are registered within 30 days of purchase. materials and workmanship for 5 years from date of purchase, and any battery or charger will be free from defects in materials and workmanship for 3 years from date of purchase. Michelle promptly answered and after a couple of checks that it wasnt operator error and that there were no EGO repair shops nearby EGO is sending me a new replacement mower.I dont know why there are so many negative reviews on here. addition to other rights and remedies imposed by State and Federal legislation that cannot be excluded. Sign up to hear about new Commercial Series tools and innovations. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. $1249. How about giving a poop about the poor customers who made the bad decision to trust your products ! But nobody mentioned anything to me when I first set this up. When requesting warranty service, you must present the original dated sales receipt. Youll get tips and tricks on equipment set-up, preventative
function browserSupportsAllFeatures() { ","consent_manager.essential_category":"Essential","consent_manager.esential_purpose":"Essential for the site and any requested services to work, but do not perform any additional or secondary function. I wont buy another Ego product. question or warranty issue, making the process even easier for you. 2 years with registration completed within 90 days from date of purchase. Defective product will be repaired or exchanged free of charge if it can be verified that the defects were caused by a material or manufacturing fault. JavaScript seems to be disabled in your browser. This warranty does not cover parts or consumable accessories subject to wear & tear during use. or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This warranty shall be void if the product has been used for rental purposes. If you already registered an EGO product, you can log into your account and view your product details. Offer valid from 1st May - 30thJune 2023. She hung up on me. Russia's brutal attack on a Ukrainian apartment building was never a fair fight . They received the mower and the process began. What if you bought a tool only, with no charger? That never happened. EGO lists new trimmer heads and other 'wear' items as only having 90 day warranty. The Commercial Series Product Warranty for commercial users is 2 years for product, backpack battery(BAX1501) and commercial charger(CHX5500E). console.error('Failed to load polyfill script ' + src); Spent $289.97 at Lowes for the string trimmer only to find out that the battery and charger were left out of the box. PDF WARRANTY - Lowe's We stand behind our products, so please call with any concerns or questions. for product details and side-by-side comparisons. Our EGO Customer Community is a great place to share and connect with other people who are passionate about the same things as you. They will not listen to what you say. For the best experience on our site, be sure to turn on Javascript in your browser. If the mower was purchased as a KIT, the original battery and charger must be returned with the mower. %%EOF
Resources and Support for EGO Owners | EGO We can select the most suitable tools for your needs, give you face-to-face advice whenever you need it and provide a diagnostic service to keep your tools running for years to come.
LM2102E-SP Lawn Mowers, EGO Multi-Tool 25cm Pole Saw Attachment PSA1000, EGO 56V Brushless 47cm 5.0Ah Self-Propelled Lawn Mower Kit LM1903ESP, EGO 56V Brushless 45cm Chainsaw Skin CS1800E, EGO 56V Brushless 1 x 5.0Ah 45cm Chainsaw Kit CS1805E-P, EGO POWER+ 56V 1 x 5.0Ah 1105m3/H Blower Kit LB6504E, EGO POWER+ 56V Brushless 1 x 7.5Ah 52cm Self-Propelled Mower Kit LM2135E-SP, EGO Powerload Line Trimmer Head Suits ST1520E-S/ST1521E-S AH1520, EGO Multi-Tool 20cm Edger Attachment EA0800, EGO Gutter Attachment for Leaf Blowers suits POWER+ Blowers AGC1000, EGO POWER+ 56V 1 x 5.0Ah 42cm Self-Propelled Mower Kit LM1704E-SP, EGO 56V 5.0Ah POWER+ Hour Battery w. Fuel Gauge BA2800T, EGO 56V 2.5Ah POWER+ Hour Battery w. Fuel Gauge, EGO POWER+ 56V Brushless 510mm Hedge Trimmer Skin, EGO 56V 5.0Ah POWER+ Hour Battery w. Fuel Gauge, EGO 56V 7.5Ah POWER+ Hour Battery w. Fuel Gauge, EGO Power+ 150W Inverter Nexus Escape Skin, EGO 56V Lithium-Ion 10Ah Battery w. Fuel Gauge, EGO POWER+ 12.0 AMP Hour Battery w. Fuel Gauge, 2 x EGO 56V 5.0Ah POWER+ Hour Battery w. Fuel Gauge.
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